Problem with receiving T shirt

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Problem with receiving T shirt

Postby Garbage Man » 21 Jan 2012, 12:40

Hi everybody !

05/01/2012 I ordered a T Shirt on the shop and today 21/01/2012 I have not received while the delivery time is 2 to 6 days for UK & Europe (I'm French).
I don't think that the problem comes from the shop. Because I received a confirmation e-mail, but where I live delevery men are really lazy and theft of packages are numerous.
In fact i wonder wich customer services I have to contact. I know there is three phones numbers (UK, Ireland & United States) and I wonder if I explains clearly my situation if they will agree to send me another t-shirt without to pay back again.

Thanks for your answers !

Garbage Man
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Re: Problem with receiving T shirt

Postby Sinner Girl » 21 Jan 2012, 13:15

I ordered a T-shirt, and I hope that there will be no problems with a with the delivery ;)
''When I was a cowboy out on the Western Plain''

''Being back home means a lot.A bit a peace and quiet and some rest . I write all my songs at home.Its an amazing thing, the minute I get here I begin to wright'
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Re: Problem with receiving T shirt

Postby innuendo » 21 Jan 2012, 15:08

don't panic, here is what i got from them in an email

All products are usually dispatched within 28 days of an order being received depending on stock and availability.

and those 28 days still haven't passed so don't worry
I watched as fear took the old men's gaze
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'I see no day' I heard him say
So grey is the face of every mortal
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Re: Problem with receiving T shirt

Postby Garbage Man » 01 Feb 2012, 13:09

I'd like to believe you innuendo, but now this is the 28th day. When I ordered my t shirt, it was indicate that he was available on stock. One thing I find unfortunate for such a website is that there is no way to follow the steps in the order.
Now I think I have to call the customer service but I still don't know wich one. This story is really frustrating for me. I know this only a T shirt but I'm not one to give away 25 euros for nothing.
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Re: Problem with receiving T shirt

Postby Sinner Girl » 01 Feb 2012, 15:32

My T-shirt arrived in the normal period of orders ;) ;)
''When I was a cowboy out on the Western Plain''

''Being back home means a lot.A bit a peace and quiet and some rest . I write all my songs at home.Its an amazing thing, the minute I get here I begin to wright'
Rory Gallagher
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Re: Problem with receiving T shirt

Postby Garbage Man » 01 Feb 2012, 21:57

Sinner Girl wrote:My T-shirt arrived in the normal period of orders ;) ;)


I believe you, you live in the U.K. I'm french and I think it makes a difference. But like I said earlier, I can't understand why this e-shop doesn't have a tracking control, to inform the evolution of the order and if there was a loss, inform the customers.
I don't want to be insistant, but if anyone has a solution to my problem that makes me a sign. :P
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Re: Problem with receiving T shirt

Postby Sinner Girl » 01 Feb 2012, 21:58

Garbage Man wrote:
Sinner Girl wrote:My T-shirt arrived in the normal period of orders ;) ;)


I believe you, you live in the U.K. I'm french and I think it makes a difference. But like I said earlier, I can't understand why this e-shop doesn't have a tracking control, to inform the evolution of the order and if there was a loss, inform the customers.
I don't want to be insistant, but if anyone has a solution to my problem that makes me a sign. :P


No i don't live in UK, I live in Croatia Garbage Man :(
''When I was a cowboy out on the Western Plain''

''Being back home means a lot.A bit a peace and quiet and some rest . I write all my songs at home.Its an amazing thing, the minute I get here I begin to wright'
Rory Gallagher
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Sinner Girl
 
Posts: 1606
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Re: Problem with receiving T shirt

Postby Garbage Man » 01 Feb 2012, 22:34

Melina it's you ? :oops:

Sorry I looked at your profile. :lol:
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Re: Problem with receiving T shirt

Postby Sinner Girl » 02 Feb 2012, 07:59

Garbage Man wrote:Melina it's you ? :oops:

Sorry I looked at your profile. :lol:


yes it's me :lol:
''When I was a cowboy out on the Western Plain''

''Being back home means a lot.A bit a peace and quiet and some rest . I write all my songs at home.Its an amazing thing, the minute I get here I begin to wright'
Rory Gallagher
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Sinner Girl
 
Posts: 1606
Joined: 15 Mar 2011, 15:24
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Re: Problem with receiving T shirt

Postby JimLED » 02 Feb 2012, 08:23

But there's a man at her avatar... :D
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After a meal there's nothing like a good cigar.
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